These Terms were last updated on 15 October 2020.

The following terms and conditions ("Terms") apply to your use of the www.studentcastle-shortstay.co.uk website (the "Website"). These Terms should be read alongside, and are in addition to, our General Website Terms and Conditions, Privacy Policy and Cookie Policy. Please read these Terms carefully before using the Website and print a copy for your future reference. By using the Website, you agree that you have read, understood and agree to these Terms and the Privacy Policy and Cookies Policy (each as amended from time to time). If you do not agree to these Terms, you must stop using the Website immediately.

  1. About Us

    Student Castle Property Management Services Limited (referred to in these Terms as "we", "us", or "our") is a company registered in England and Wales, whose registered number is 07119911 and whose registered address is at 70 High Street, Fareham, Hampshire PO16 7BB. In these Terms, references to us apply also to companies in our group of companies. Should you have any questions about these Terms or wish to contact us for any reason whatsoever, please use the contact details set out below

  2. Availability and your use of the Website

    This Website is made available to you by us. We will endeavour to allow uninterrupted access to the Website, but we do not represent, warrant or guarantee in any way the Website's continued availability or uninterrupted use by you of the Website. We reserve the right to suspend or cease the operation of the Website from time to time at our sole discretion.

    You agree to:

    • use the Website only for lawful purposes and in accordance with these Terms;
    • not defame or disparage anybody or use the Website in a way which infringes the rights of anybody or restricts or inhibits anyone else's use and enjoyment of the Website.

    We reserve the right to change, modify, substitute or remove without notice any information on the Website from time to time..

    You are permitted to download and print content from the Website solely for your own personal use. Website content must not be copied or reproduced, used or otherwise dealt with for any other reason. You are not entitled to modify or redistribute the content of this Website or reproduce, link, frame or deep-link it on any other website without our express written permission.

    You are not entitled to use the content of the Website for commercial exploitation in any circumstances.

  3. Intellectual property rights

    The Website and all content within the Website is owned and operated by us/or our licensors. We and our licensors reserve all rights.

    Any intellectual property rights (including without limitation all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and patents) subsisting in any content or material on the Website, together with the Website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belong to us and/or our licensors.

    If and to the extent that any such intellectual property rights vest in you by operation of law or otherwise, you agree to do any and all such acts and execute any and all such documents as we may reasonably request in order to assign such intellectual property rights back to us.

    You shall retain ownership of all copyright in data you submit to the Website. You grant us a world-wide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.

  4. User name and password

    On registering with us, your email address is used as your user name and you must select a password which must be used in order to access certain restricted parts of the Website.

    Your user name and password are the methods used by us to identify you and so are very important. You are responsible for all information posted on the Website by anyone using your user name and password and any payments due for services accessed through the Website by anyone using your user name and password. Any breach of security or a user name and password should be notified to us immediately.

    You may not adapt or circumvent the systems in place in connection with the Website, nor access the Website other than through normal operations.

  5. Bookings

    You may use the Website to search for accommodation on the dates which you would like to stay. All accommodation is subject to availability. If you search results indicate that accommodation is available on your dates, you may make a booking of the accommodation. You acknowledge that any delay by you in making a booking may mean that the accommodation is no longer available at a later time or date. For some room types a minimum night stay may apply.

    Room shapes and layouts may differ to those shown on the website.

    Prices will be as quoted on the Website from time to time, except in the case of an obvious error. Prices are liable to change at any time, but changes will not affect bookings already accepted. Despite our best efforts, prices shown on the Website may be incorrectly priced and we expressly reserve the right to correct any pricing errors on our Website. When you make a booking, your chosen payment method will be charged immediately for the cost of your booking. Your payment will be taken in pounds sterling. We will not be liable in any way for any fees charged by your card issuer, including but not limited to foreign transaction fees incurred as a result of making a booking using card issuer which is not based in the UK.

  6. Your stay

    Unless we let you know otherwise, you may check in to the accommodation that you have booked from 3pm on the date of arrival. You must check out no later than 10.30am on the date of departure, as set out in your booking confirmation email.

    Our accommodation may be used for personal and non-commercial use only. You agree, throughout the duration of your stay, not to (a) cause any nuisance, annoyance, damage or disturbance to any person, including other guests, (b) bring any hazardous substances into the accommodation or (c) damage the accommodation or any other property owned by us or any third party, or any fixtures and fittings belonging to us or a third party.

    We reserve the right to charge a security deposit at check in of £50 per person to cover any potential damages or extra charges during your stay. This is payable at check in and will be refunded within 5 working days of your check out date if no charges are incurred.

    Smoking is not permitted in the room and only in the designated smoking area on site.

    We take no responsibility for loss or damage to any vehicle kept on our premises during your stay.

    Pets are not allowed.

    Use of any on-site gym is at the users own risk, and, save as set out in condition 10 below, we accept no responsibility for any injuries that may occur if you choose to do so.

    Capacity for extra beds will depend on site and room size. Please contact local site to check availability.

    Children can only be accommodated at our Bath location.

    You will indemnify us for any claim or loss (including without limitation, economic loss) suffered by us arising out of your failure to observe any of the terms of this 'Your stay' section of condition 7.

  7. Cancellations

    You can cancel your booking up to 14 days before the first date of your stay by e-mailing head.office@studentcastle.co.uk quoting your name and booking reference number. Your payment will be refunded within 28 days of receiving your cancellation email. If you cancel within 14 days before the date of your stay, you will be charged the total price of your booking.

  8. Our liability to you

    Nothing in these Terms shall limit or exclude our liability for personal injury or death arising from our negligence, for any fraudulent misrepresentation made by us on the Website or any other statutory rights which are not capable of being excluded.

    Whilst we use reasonable endeavours to ensure that the information on the Website is accurate, complete and up-to-date and to correct any errors or omissions as soon as practicable after being notified of them, to the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained on the Website. We do not guarantee that the Website will be fault free and do not accept liability for any errors or omissions. Any reliance you place on the information on the Website is entirely at your own risk.

    While we take reasonable precautions to prevent the existence of computer viruses and/or other malicious programs on the Website, we accept no liability for them.

    Information transmitted via this Website will pass over public telecommunications networks. Any liability we have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law.

    In no event shall we be liable for any indirect loss, consequential loss, loss of profit, data, revenue, business opportunity, anticipated savings, goodwill or reputation whether in contract, tort or otherwise arising out of or in connection with this agreement or use of the Website save where such liability cannot be excluded by law.

    This Website may contain links to other websites. We accept no responsibility or liability for any material supplied by or contained on any third party website which is linked from or to this Website, or any use of personal data by such third party.

  9. Data submitted by users

    We accept no liability for data supplied by any user for display on the Website and the limitations in condition 8 above (Our liability to you) apply.

    If you submit data for display on the Website you are responsible for ensuring that the data is accurate, complete and up to date and for updating that data where necessary.

    If you submit data for display on the Website you are responsible for ensuring that no data is uploaded or submitted which is untrue, defamatory, obscene or abusive or otherwise objectionable or in breach of any applicable laws or rights of third parties.

    You warrant that you have taken all reasonable precautions to ensure that any data you upload or otherwise submit to the Website is free from viruses and anything else which may have a contaminating or destructive effect on any part of the Website or any other technology.

    We reserve the right (without limiting our rights to seek other remedies) to remove offending material placed on the Website that we consider to constitute a misuse of the Website or which is otherwise harmful to other users of the Website.

    You will indemnify us for any claim or loss (including without limitation, economic loss) suffered by us arising out of your failure to observe any of the terms of this condition 9.

  10. Data protection and cookies

    We are committed to protecting your privacy. We will collect and use information supplied by you and other users of the Website to improve the Website and personalise your experience when you visit the Website. For further information on data protection and our use of cookies, please refer to our Privacy Policy and Cookie Policy.

  11. Termination

    We may terminate your access to the Website and the services within it on not less than 3 days’ written notice to you.

    All disclaimers, indemnities and exclusions in these Terms shall survive termination of the agreement between us for any reason.

  12. Other important terms

    If any of these Terms are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms shall remain in full force and effect.

    We shall not be liable to you or in breach of any of these Terms for delay or failure to perform if the delay or failure is due to a cause beyond our reasonable control.

    No failure or delay by a party to enforce or exercise any right or remedy under these Terms or by law shall be deemed to be a waiver or abandonment of that or any other right or remedy, nor shall it operate so as to bar the enforcement or exercise of that or any other right or remedy at any time subsequently. Any waiver of a breach or default of any of these Terms by us shall not be deemed to be a waiver of any subsequent breach or default and shall in no way affect any other provisions of these Terms.

    Only you and we shall be entitled to enforce these Terms. No third party shall be entitled to enforce any of these Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

    These Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

    These Terms are governed by English law. In the event of any matter or dispute arising out of or in connection with these Terms, you and we shall submit to the exclusive jurisdiction of the English courts.

  13. Amendments to these Terms

    We may update or amend these Terms from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website. By continuing to use the Website, you agree to be bound by the terms of these updates and amendments.